Select this event to register for the entire series for $1620 and receive an exclusive $465 savings.
About the Series
The Center for Dispute Resolution and Conflict Management, in collaboration with the American Institute of Mediation, announces a new professional development series, beginning in November 2014. This unique interactive series will feature advanced workshops for mediators and conflict resolution professionals, focusing on the skills, tools and techniques needed to excel in various conflict situations. Three distinguished trainers will share their global experiences and empower participants to think and act strategically and collaboratively even in the face of strong, emotionally charged conflict. Participants will be challenged to reach new levels of awareness in order to facilitate authentic conversations and remain poised in any conflict.
Registering for the full professional development series will include all three workshops listed below.
MCLE credits will be provided by the American Institute of Mediation.
Harnessing the Power of the Master Mediator with Lee Jay Berman | November 13-14, 2014
Harnessing the Power of the Master Mediator is a course designed explicitly for mediators who have achieved a level of success and a respect for other mediation styles and applications, and who are prepared to move beyond the confines of evaluative and facilitative processes of mediation and make a difference with their work – both in the lives of their mediation participants, and in themselves. This workshop is for those who are ready to move to the next level of awareness and consciousness, grounded in deeper connection with the participants.
Master mediators see things differently, they hear things differently, and they proceed differently than other mediators who haven't had their senses sharpened. This workshop is just what mediators need who feel like their work has hit a plateau. In this experiential workshop, we reach far outside of classic mediation training and work with the counter-intuitive. We introduce and practice the tools that master mediators draw upon that allow them to function at a higher level, including neuro-linguistic programming (NLP) to build rapport and understanding, understanding some of the psychology of conflict and manipulation, and raising your perceptual levels, all to help mediators see and hear more of what's going on in the room and have impact that participants want when they say, "Now, go work your magic."
The Mediator Mindset: Asking Questions that Promote Understanding, Collaboration and Resolution with Marilee Adams | February 5-6, 2015
The wisest and most successful mediators ask the best questions in the best ways to achieve desired results for their clients and themselves. They use the “mediation mindset” to think and act strategically, creatively and collaboratively. They also empower their clients to intentionally operate from a learning orientation and neutralize a judgmental one so as to achieve win-win outcomes.
In this workshop, attendees will learn:
To understand the mediation mindset--how to activate, utilize, and strengthen it
Question Thinking (the questions we ask ourselves that drive thinking) in order to promote operating from a learning orientation rather than a judgmental one
To utilize a discipline of asking questions, listening, and facilitating that is thoughtful, balanced, and comprehensive—and that fosters dignity, respect, and accountability throughout the process
To follow guidelines for facilitating authentic, collaborative conversations that lead to resolution and that transform conversations that could otherwise derail the process or end up in self-righteous “stand offs.”
To develop the ability to teach clients Question Thinking skills so they can prevent or diminish conflict in their lives and become more successfully collaborative, both personally and professionally.
Dealing with Entrenched Belief Systems and Strong Emotion in High Conflict Situations | May 7-8, 2015
Conflict situations often involve strong emotions, strong personalities, deep-seated beliefs and biases. Successful interventions require deep analysis and diagnosis of the conflict situation, a quick decision on the appropriate tools for engagement as well as effective execution the intervention. These skills are usually acquired by trial and error and take years of experience to develop. Participants will learn from the trenches how to become masterful in conflict situations by being able to identify which strategy is most effective at any given moment during the conflict resolution process.
In this highly interactive workshop, you will learn how the human brain in conflict and those experiencing strong emotion process information. Participants will learn to recognize and be able to work with the common patterns of emotion that may thwart resolution, impair constructive decision making processes and collaboration.
You will develop a highly valuable skill set of tried and true techniques, including core messaging and affect labeling, that you can utilize when confronted with strong emotion.
In this workshop, attendees will learn:
To become proficient in the techniques of Core Messaging of Affect Labeling.
To become masterful at redirecting strong emotions that will allow for engagement of the rational part of the brain in conflict situations.
To identify your own internal reactions to high emotion and learn how they may be impairing your ability to identify the needs of the individuals in conflict.
To develop an advanced skill set that will allow you to remain centered, poised, and in control during any high heat encounter.
To understand and integrate scientific findings that support the tools and techniques learned in the workshop.
Strategies for working with entrenched belief systems and be able to identify their impact on the conflict engagement process.